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Terms & Conditions

Reservation & Cancellation

Reservation:

Please book online or bring valid travel documents to our offices through North America for reservation.

Deposit:

$300 deposit per person is required when making reservation. The booking becomes a Contract at the time you put deposit. In the event that the deposit does not reach us within 10 days after the booking is made, we assume that you no longer wish to travel with us and we’ll release any arrangements reserved for you.

Final Payment:

Final payment must be received no later than 50 days prior to departure. If ChinaDelight.com doesn't receive your final payment 50 days before departure, we reserve the right to cancel your reservation and charge cancellation fees accordingly. If the booking is made less than 50 days before departure, full amount should be paid when booking.

Amendments:

No handling fee charges when applying to any change in air/land arrangements after the booking is confirmed. Note: Once documents/tickets are issued, any change of the booking is considered as cancellation, and then Cancellation Policies apply.

Cancellation:

Cancellation Notice in letter or fax must be received by ChinaDelight.com. The following cancellation fee applies:
45 or more days prior to departure: $300 per person will be assessed.
30-44 days prior to departure: $400 per person will be assessed.
14-29 days prior to departure: $600 per person will be assessed.
4-13 days prior to departure: $1000 per person will be assessed.
Less than 3 days or nonappearance: 100% of total charge. Besides the cancellation fee from ChinaDelight.com, penalties from Airlines or Train Companies apply if air or train tickets are issued.

Tour Fare Includes

Travel Accident Insurance Plan:

ChinaDelight.com provides full coverage of Travel Accidental Insurance within Mainland China to customers at no additional charge.
It is important for your self-interest and protection to make certain you have adequate insurance protection against all eventualities throughout your trip, we strongly recommend you to purchase necessary additional protection plan, which includes ‘Trip cancellation and Interruption, Baggage Loss, Travel Documents Loss, Baggage Delay, Medical Expense, Emergency Medical Transportation, Accidental Death & Dismemberment’.

Air Ticket:

A round trip economy class cabin is included with the tour for passengers who choose the all-inclusive packages on our website. We use United Airlines, Air China, China Eastern Airlines, Cathay Pacific Airways and other major airlines. Fuel Sur-charges are included in air packages.

Hotel Accommodation:

our fare is based on two adults sharing one double-occupancy room; Single supplement applies for travelers use single-occupancy room. ChinaDelight.com reserves the right to substitute hotels in similar or higher class if hotels as mentioned in the itinerary are not available.

Meals:

Meals daily will be provided as mentioned in itinerary. Buffet breakfast is provided in hotel, lunch and dinner in Chinese style are provided in local restaurants licensed by Chinese National Tourist Administration.

Sightseeing:

Sightseeing program is executed according to itinerary. ChinaDelight.com reserves the right to change itinerary for the reason of weather, fire, strikes, war, flight schedule adjustment or cancel, safety issue, political reason, custom regulations, natural disasters and others.

Admission/Entrance Fee:

All necessary main entrance fee for the programs or places mentioned in the itinerary will be included.

Tour Fare Excludes:

Airport tax, and other fees.

Any personal charges, such as phone bills, laundry, postage, baggage over- weight charge, insurance, beverages, water, etc.

Fee for extended stay.

Tips for tour leader, tour guides, driver, bellman, etc.

Chinese visa processing fee, passport application or re-new fee.

Round trip air fares from your hometown to gateway city.

Sightseeing per itinerary in modern air-conditioned motor coach

Any other charges caused by the acts of God, natural disasters, fires, weather, governmental and local authority's orders, political change, strikes, war, riots, quarantine, custom regulations, damages or injury caused by the accident beyond the responsibilities of travel agents and curred due to the tourist action violating the law.

Airline taxes & fuel surcharges

Conditions & Responsibility

When the total number of tour members falls below two persons, ChinaDelight.com reserves the right to cancel the tour 30 days prior to departure. Liability is limited to full refund of money received by ChinaDelight.com. ChinaDelight.com reserves the right to take and publish photographs during the operation of any tour or part thereof. By booking a reservation with ChinaDelight.com Inc., tour members agree to allow their image to be used in such photographs; tour members who prefer that their image not to be used are asked to identify themselves to their tour escort at the commencement of their tour.

All customers' passports must be valid for at least 7 months for traveling to foreign countries. For non-US passports, please consult with your travel agent for details. ChinaDelight.com is not responsible for any rejection of entry by immigration and custom officials, even if the tour participant holds valid passport and proper visas. Tours costs cannot be refund or forwarded.

If the services included in the tour can not be supplied or there are changes in an itinerary for reasons beyond the control of ChinaDelight.com, the expense will be payable by tour participants. The tour participant agrees that neither ChinaDelight.com nor its affiliates shall be liable for changes of tour schedules, delay, damages, loss, robbery, fraud, violence, sickness, and injury caused by the acts of God, natural disasters, fires, governmental and local authority's orders, a political change, strikes, war, riots, quarantine, and custom regulations, also to the damages caused by the accident beyond the responsibilities of travel agents and incurred due to the tourists action violating the law.

Although ChinaDelight.com will be happy to assist you with any shopping needs, but will not be responsible for price, quality, and service of any goods purchased during the tour.

ChinaDelight.com reserves the right to accept or reject any person as a tour participant, to expel any tour participant from the tour, to make changes in the itinerary whenever ChinaDelight.com deems it necessary for the interest, the comfort, convenience, or safety of the tour participants, or to cancel a tour at any time.

All tour participants must possess physical or mental conditions good enough for traveling. They must be responsible for their own health conditions. In the event that the tour participants have serious illness, they must provide valid health documents issued by a professional doctor to prove that they are fit for travel.

ChinaDelight.com will not undertake any legal obligation in participants' health conditions.

The carriers, hotels and other suppliers providing tour services are independent contractors and are not agents, employees, or servants of, or joint ventures with ChinaDelight.com or its affiliates. All certificates and travel documents for tour services issued by ChinaDelight.com are subject to the terms and conditions specified by the suppliers and to the laws of the countries in which the services are supplied.